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Why Google Drive Not Working? (100% Solved!) 2024

ByCamila

Nov 20, 2024
why Google Drive not working

Didn’t get any solution yet? A lot of users are searching for why Google Drive not working. This can be a big issue for users who want to immediately access the documents or files or try to upload anything.

You’ll be happy to know that this article will give you potential solutions to fix the problem of Google Drive isn’t working. In the future, if one faces the same issues can resolve them in just a few minutes with the same solutions given below. 

Reason: Google Drive not working

Here are some key points where you need to focus on:- 

Did you check your Internet connection?

Most of the time users forget to turn on their internet, and sometimes the text appears as a “Trying to connect” error message, the most common issue of a weak internet connection can be, another common reason files are taking a lot of time to download, so the internet connection should be checked or the one should change the network.   

Have you checked the caches and cookies?

Look, if loading is taking time, this means it’s time to clear your cookies and caches. There are a few steps to clear the cookies and caches. 

Step 1. Click on the upper right corner, on the three dots where you’ll get a lot of options to choose and one of them is to delete browser data…

Step 2. Select “Delete browsing data…”

Step 3. Click on the button “Delete Data”.

Did you update the browser version?

No, I didn’t, How to update the browser version? a question coming to your mind. Right? Well, Here are some key points you must follow:-

  1. The user must check which browser they’re using it’s supporting your system or not.
  2. Turn on the cookies & javascript for the current browser that the user is using.
  3. Mostly to open the drive, the user should go with Chrome. The drive can be opened on other browsers as well such as Microsoft, Mozilla, Safari, Firefox, Internet Explorer, etc. 

Now, to update your browser follow these below steps:-

Step 1. Click on the upper right corner, on the three dots where you’ll get a lot of options to choose and one of them is help.

Step 2. Click on the help

Step 3. Click on the About Google Chrome

Step 4. Immediately after clicking on About Google Chrome, one should wait for the Chrome to update until it finishes.

Step 5. Now, click on the Relaunch.

Reduce the size of a file

If the size of the file is too big then the limit or just close to the limit this can create an issue while downloading the files.

The recommended solution for this for large file sizes is to divide the information into other different files.

How to fix error 502?

“Temporary errors (502)” is this text appearing on your screen, this means the user needs to wait for some moments to open their drive or files. “Temporary errors (502)” means the user’s files in the drive aren’t available at the moment and one needs to wait. Most people have seen this issue and it’s very common, so wait and try again later.  

If nothing is working then let’s try some more advanced troubleshooting.

Ready for other solution!

Virus scanning software must be checked 

If the Drive files aren’t working properly, maybe it’s because of adblockers & virus scanning software which can interfere with the Google Workspace. So, Just ensure that virus scanning software isn’t blocking the drive files.

Firewall and Proxy must be checked 

Sometimes Firewall and Proxy can create an issue by blocking access to the drive. The user should check the Firewall and Proxy that they are allowed.

Conclusion: 

Keep every key point in mind and try every given solution. One of them will work and you can continue your work by accessing drive files easily. Here’s a small summary to remind the key points:-

  1. Check the internet connection.
  2. Check the Cache and Cookies.
  3. Update the browser version.
  4. Reduce the size of the file.
  5. Temporary error “502” must be fixed.
  6. Virus scanning software must be checked.
  7. Firewall and Proxy must be checked.

FAQs

What should I do if Google Drive isn’t syncing my files?

Check the internet connection, restart the drive and system, reinstall the drive, and reconnect your account.

What if I see a “Trying to connect” error message in Google Drive?

Most of the time users forget to turn on their internet, and sometimes the text appears as a “Trying to connect” error message, the most common issue of a weak internet connection can be, another common reason files are taking a lot of time to download, so the internet connection should be checked or the one should change the network. 

How can I fix the slow performance in Google Drive?

To fix slow performance in Google Drive, the user must check whether the browser version is updated or not, the browser cache must be clear and If the size of the file is too big then the limit or just close to the limit can create an issue while downloading the files.

Can I use Google Drive with any browser?

The recent updated versions of Drive can be opened on other browsers as well such as Microsoft, Mozilla, Safari, Firefox, Internet Explorer, etc. The browser should be updated as well to have better results.  

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By Camila